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Frequently Asked Questions

FAQ is suppose to be an online document that poses a series of common
questions and answers on a specific topic.

Our commitment extends to adhering entirely to Envato’s refund policy.

We diligently honor refund requests in alignment with Envato’s guidelines, granting refunds for reasons permitted by Envato and refraining from issuing refunds in cases where Envato does not guarantee them.

For comprehensive details regarding Envato’s refund policy, please refer to the following link: Envato’s Refund Policy

According to Envato’s licensing, you can use Wava or any other theme on only one website. If you want to use it on multiple websites, you must buy multiple licenses.

To sum up, our responsibility extends to ensuring that all advertised features within the theme function as intended. This entails:

Addressing and resolving any bugs promptly. A bug is defined as any feature not performing as expected.
Providing comprehensive responses to any inquiries or questions you may have.
Should you encounter issues or bugs following installation, we are available to investigate potential issues with your website or server. However, it’s important to note that while we’ll make every effort to assist, we cannot guarantee a solution or undertake custom work in these instances.

Once the initial 6-month support period expires, you have the option to purchase extended support.

Alternatively, you can opt for extended support at the outset, which grants you a total of 1 year of support from the beginning.

Yes, Wava is compatible with WPML and using Contact Form 7 that is fully compatible with MailChimp.

The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.

While we haven’t specifically tested it with WooCommerce, leveraging the robust features of Elementor Pro, you can confidently create an exceptional WooCommerce store.

With our pre-built elements, seamlessly integrating into your design process, you can effortlessly craft a captivating online shopping experience.

Our elements are meticulously crafted to enhance the functionality and aesthetics of your store, ensuring that you can achieve the best results with ease.

Dive into the world of possibilities with Elementor Pro and unlock the potential to create a stunning WooCommerce store that exceeds expectations.

 

To get more informations about installing Elementor PRO, just check our documentation here.

 

 

Each Wava theme includes the powerful “Elementor PRO” page builder, renowned for its advanced drag-and-drop functionality.

Should you encounter any challenges or have inquiries specifically related to Elementor, we encourage you to explore their dedicated support resources available at: Elementor Support

To get more informations about installing Elementor PRO, just check our documentation here.

According to Envato’s licensing, you can use Wava or any other theme on only one website. If you want to use it on multiple websites, you must buy multiple licenses.

Our commitment extends to adhering entirely to Envato’s refund policy.

We diligently honor refund requests in alignment with Envato’s guidelines, granting refunds for reasons permitted by Envato and refraining from issuing refunds in cases where Envato does not guarantee them.

For comprehensive details regarding Envato’s refund policy, please refer to the following link: Envato’s Refund Policy

Once the initial 6-month support period expires, you have the option to purchase extended support.

Alternatively, you can opt for extended support at the outset, which grants you a total of 1 year of support from the beginning.

The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.

To sum up, our responsibility extends to ensuring that all advertised features within the theme function as intended. This entails:

Addressing and resolving any bugs promptly. A bug is defined as any feature not performing as expected.
Providing comprehensive responses to any inquiries or questions you may have.
Should you encounter issues or bugs following installation, we are available to investigate potential issues with your website or server. However, it’s important to note that while we’ll make every effort to assist, we cannot guarantee a solution or undertake custom work in these instances.

Each Wava theme includes the powerful “Elementor PRO” page builder, renowned for its advanced drag-and-drop functionality.

Should you encounter any challenges or have inquiries specifically related to Elementor, we encourage you to explore their dedicated support resources available at: Elementor Support

To get more informations about installing Elementor PRO, just check our documentation here.